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雙語美文:急診室的故事
引導(dǎo)語:人類的談話缺乏打印出文字的穩(wěn)定和持久。口頭溝通是一閃而過,難以長久的。以下是百分網(wǎng)小編分享給大家的雙語美文:急診室的故事,歡迎閱讀!
In her early days as an emergency room physician, Doctor Joanna Myer treated a child who had suffered a second degree burn. After the child had been treated and was being prepared fordischarge,Doctor Myer talked to the parents about how they should care for the child at home. Also listening to her were a half a dozen other family members. A few hours later, when she came to say goodbye, the family asked her to settle an argument they’d been having over exactly what advice she had given. “As I talked to them. I was amazed.” she said. “All of them had heard the simple instructions I have given just a few hours before, but they have three or four differentversion.The most basic details were unclear and confusing.I was surprised, because these were intelligent people.” This episode gave Doctor Myer her first clue to something every doctor learns sooner or later - most people just don’t listen very well. Nowadays, she says she repeats her instruction,and even conduct a reality check with some patients. She asks them to tell her what they think they are supposed to do. She also provides take-home sheets which are computer printouts tailored to the patients’situation. Doctor Myer’s listeners are not unusual. When new or difficult material is presented, almost all listeners are faced with the challenge because human speech lacks the stability and permanence of the printed word.Oral communication is fast-moving andimpermanent.
在喬安娜·邁爾剛成為一名急診內(nèi)科大夫時,她治療過一位二度燒傷的兒童。在這位兒童接受治療將要出院時,邁爾告訴其父母他們應(yīng)該如何在家護理這名兒童。同時還有 六位其他家庭成員也在場。數(shù)小時之后,當(dāng)她對他們說可以了的時候,這家人卻讓她幫他們解決爭論,而內(nèi)容就是她剛才所給的護理建議。“我在和他們談話時感到很吃驚。”她 說道:“他們所有的人都聽到了我?guī)仔r前所說的簡單指示,但是他們有三到四個不同版本。最基本的細節(jié)都不清楚,而且令人費解。我很驚訝,因為他們都是聰明人。”這段小 插曲首次給邁爾醫(yī)生一種提示,而這是每位醫(yī)生遲早會了解的——大多數(shù)人不善于傾聽。 她讓他們告訴她,他們應(yīng)該怎么做。她也提供可帶回家為病人度身定做的電腦打印單。 邁爾的傾聽者沒有什么不同。當(dāng)陳述的是新的或較難的材料時,幾乎所有的傾聽者都面 對著挑戰(zhàn),因為人類的談話缺乏打印出文字的穩(wěn)定和持久?陬^溝通是一閃而過,難以長久的。
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