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托福英語(yǔ)口語(yǔ)范文:保證顧客忠誠(chéng)度
引言:對(duì)于正為托福考試熬夜備戰(zhàn)的小伙伴們來(lái)說(shuō),攻下口語(yǔ)大關(guān)刻不容緩。接下來(lái)小編根據(jù)話(huà)題內(nèi)容給大家分享一些托福英語(yǔ)口語(yǔ)范文。
2016年托福口語(yǔ)題目:保證顧客忠誠(chéng)度
Task 6
商科講座,介紹兩種bonds,如何帶來(lái)loyal customers,保證顧客忠誠(chéng)度。第一種personal/social bond,和商人的個(gè)人關(guān)系,舉例在理發(fā)店沙龍里,個(gè)人發(fā)型師和客人聊天,客人覺(jué)得他們很nice,所以就想常來(lái)。第二種business/financial bond,定期打折吸引顧客購(gòu)買(mǎi)特定產(chǎn)品,如打印紙和回形針,一個(gè)公司會(huì)給客人10%折扣,客人更愿意來(lái)。
托福口語(yǔ)范文:
Businesses develop loyal customers by establishing bonds and connections with their clients. The professor introduces two types of bonds. One is called personal/social bond, which is formed between the employees and the clients on an individual level, like, in a hair salon, the stylists would often chat with customers, asking about their interest, so the customers would feel that they are really nice and feel like they are having a personal friendly relationship, so that they may want to frequent the salon a lot. The other type of bond is called business/financial bond that a company uses to attract customers to buy certain products or services by offering them special discounts or benefits, say, a company that gives customers 10% off to sell printing papers and clips. In this way, the company attracts more customers to buy their goods.
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